Frequently Asked Questions
Everything you need to know about shopping with TCG Store.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your clothing materials ethically sourced?
Yes, TCG Store is committed to sustainability. All our garments are produced in certified factories using organic cotton and recycled synthetic fibers where possible.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to our logistics partner's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.